Due to the handmade nature of our products, there will be variations and sometimes "imperfections". We embrace these and call them character. Some items are vintage and get as they age. Anything leather will change color over time. Scuffs are part of that. We believe this is one of the ways that makes owning a handmade item, special.
Out of respect for our artisans, we do not offer returns, exchanges, or rainchecks. We want you to be completely satisfied with your purchase. Please take the time to inspect, try on and ponder your items before purchasing. However, if you should experience any issue, or have suggestions...we'd love your feedback so we can pass it along.